Store Locator
Store Locator
Guest Services
#Free_Mall_WiFi
Stay connected and productive with free Wifi available throughout the mall while you shop so we can provide you with all the amenities and luxuries to have an entertaining time with your near and dear ones.
ATM
You can withdraw cash from ATMs available close the gates inside the mall.
Chat with us
We are at your service!
Chat with our experts for assistance, enquiries and suggestions.
Chat with our experts for assistance, enquiries and suggestions.
Civil Registry Office
Skip the crowd, save your time and energy because civil status sector is now at City Centre Alexandria
the service of extracting all kinds of mechanized government documents
Urgent National ID Card Issuance service , Near of gate 5
All days from 10:00 AM to 8:00 PM Working Except Official holidays are not working days.
Information Desks
Lost & Found log, public transportation assistance, Information desk, Personal emergency assistance, Prayer rooms for men & women, Wheelchairs.
Kids Information
City Centre Alexandria has got a whole lot of stuff for little ones!
*Magic Planet: Take an out of this world experience at Magic Planet! Enjoy a day with the entire family where exciting games, hair-raising rides and much, much more combine to create a playground for all ages.
*Baby changing rooms:We have changing facilities in all ladies and Men toilets , as well as fully dedicated rooms and family washrooms.
*Magic Planet: Take an out of this world experience at Magic Planet! Enjoy a day with the entire family where exciting games, hair-raising rides and much, much more combine to create a playground for all ages.
*Baby changing rooms:We have changing facilities in all ladies and Men toilets , as well as fully dedicated rooms and family washrooms.
Lost & Found
Misplaced or lost an item during your visit? Contact the customer service desk located in front of gate 4 for assistance.
Mall Gift Cards
Say goodbye to the stress of choosing the perfect gift!
Parking Information
Visitors Parking – 2,825 Free Parking Spaces , dedicated parking for ‘people with determination`, Bicycle parking.
Tourist Information
Courtesy Policy No smoking inside the mall. Please wear respectful clothing.Pets are not allowed. No kissing or overt displays of affection. No dangerous activities (ie. Sports games, ...
Wheelchairs
Wheelchairs are available free of charge in the mall depending on their availability. Contact the customer service desk located in front of gate 4 for assistance.